Frequently Asked Questions
Your Queries Answered
At Royal Agencies, we prioritize customer satisfaction and are here to address your inquiries. Below are some common questions we receive regarding our tile products, services, and ordering process.
What types of tiles do you sell?
We offer a wide variety of wall and floor tiles, including ceramic, porcelain, mosaic, and natural stone. Each collection is designed to cater to diverse aesthetic preferences and practical needs for both residential and commercial projects.
Do you provide delivery services?
Yes, we provide delivery services for both wholesale and retail purchases. Our team ensures that your tiles are delivered safely and on time, allowing for a smooth installation process at your location.
Can I return or exchange tiles?
We understand that tile selection can be challenging. If you are unsatisfied with your purchase, you may return or exchange the tiles within 30 days, provided they are in their original condition and packaging. Please check our return policy for more details.